Mitel Expands into Brazil

Mitel®, the trusted innovator in unified IP communications solutions and applications that empower business success, today announced the opening of a new office in Rio de Janeiro to serve the Brazilian market. Mitel also announced the appointment of Paulo Ricardo Pinto as general manager of Brazilian operations.

“There is a significant untapped potential for IP telephony in Brazil, as enterprises are just beginning their IP migration journeys”, explained Ronald Gruia, principal telecom analyst at Frost & Sullivan. According to Gruia, Brazil represents “the largest enterprise market in the CALA (Caribbean and Latin America) region in terms of overall yearly station shipments (including both TDM and IP lines).” Despite the fact that the country currently ranks second behind Mexico in terms of IP penetration, there are positive signs that IP adoption is increasing, thereby making Brazil a “natural next step for Mitel to expand its regional operations in Latin America” added Gruia.

“Brazilian companies now have access to the industry’s premier IP communications platform that unifies business communications,” said Gilles Rousso, Mitel’s vice president for the Caribbean and Latin America. “Providing customers with the benefits of reduced costs, increased operational effectiveness and seamless integration into their business processes exemplify the solutions that Mitel delivers.”

Conscious that its growth is dependent upon building strong channel presence, Mitel is expanding its PARTNERprogram throughout Brazil’s 26 states and the federal district. The Mitel PARTNERprogram offers a suite of programs and promotions which reward partners for their commitment to Mitel and for delivering exceptional customer satisfaction. Two recent additions to Mitel’s Brazilian channel partner community includes Seal Telecom, a leader on IP Voice Conferencing Systems, and Agora Telecom, Latin America’s largest reseller of trunked radio systems.

“Over the last year Mitel has expanded its presence and coverage throughout Latin America by establishing offices and expanding its network of channel partners,” Rousso continued. “As a respected veteran of the local telecommunications industry, Paulo brings an extensive network of industry contacts that will help us to continue to establish a strong presence for Mitel in the Brazilian market.”